Frequently Asked Questions (FAQs)

ElectronicXera

1. What products do you offer?

We offer high-quality kitchen appliances including Sandwich Makers, Juicer Blenders, Electric Beaters, and Electric Choppers designed to make cooking faster and easier.

2. Are your products durable and safe?

Yes! All our products are selected for their quality, durability, and safety features. Each item is tested before being listed on our store.

3. How long will my order take to arrive?

Orders are usually processed within 1–2 business days and delivered within 4–7 business days, depending on your location.

4. Do you offer cash on delivery (COD)?

Yes, we provide Cash on Delivery for your convenience.

5. How can I track my order?

Once your order is shipped, you will receive a tracking number via email or SMS so you can monitor the delivery status.

6. What if I receive a damaged or faulty product?

If you receive a damaged or defective item, contact us within 48 hours with photos or a video. We will arrange a replacement or refund depending on the issue.

7. Do your products come with a warranty?

Yes, many of our products come with a standard manufacturer warranty. Warranty details vary by item and are mentioned on each product page.

8. Can I cancel my order?

Orders can be cancelled before shipping. Once the product is dispatched, cancellation is not possible.

9. What payment methods do you accept?

We accept Cash on Delivery, Bank Transfer, and other secure digital payment methods depending on your region.

10. How can I contact customer support?

You can reach us anytime via:
📩 Email: support@electronicxera.com
We usually respond within 24 hours.